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Onsite and Remote Support

Your company may need both onsite and remote support. This could be because of recent expansion or are looking to try another IT support provider.

Regardless of the reason, this is definitely the best alternative to having your own IT department, as this package offers unlimited remote support and onsite technicians at offices of your choice, to help with any issues you may have throughout the day. Our larger clients use this combination – as they tend to require both forms of support and cannot afford to lose operation time if a technician are unable to deal with their problem remotely.

Onsite and Remote support benefits

  • Unlimited onsite support
  • Unlimited telephone/email suppport
  • Monitoring & alerts of your systems
  • Quick response and resolution times
  • A more personal experience
  • Optional delivery reports
  • On demand consultancy and advice
  • No hidden costs
  • Discounted rates on other services that we provide
  • No need to have your own IT team thus reducing cost and HR management responsibilities

More onsite and remote benefits

In short, this package is best suited for companies larger in size who are looking to have the weight of IT taken off their shoulders, completely. In turn, it will make your staff more productive, it opens your business to the possibilities of how information technology can be used to grow your business and finally there is no limit regarding how much support you can use. This package will also see us create a lasting relationship like our other clients, enabling a strong partnership to be built up where we can help with other services such as digital management, bespoke software, consultancy, communications and so on. Choosing a package like this enables the foundations for us to become your complete technology partner.

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